Privacy Policy
How we collect, use, and protect your personal information
Last updated: 7/17/2025
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Request a service quote or consultation
- Schedule an appointment
- Contact us via phone, email, or website forms
- Subscribe to our newsletter or communications
- Create an account on our website
This information may include:
- Name and contact information (address, phone number, email)
- Property details and service preferences
- Payment and billing information
- Communication preferences
2. How We Use Your Information
We use your personal information to:
- Provide HVAC and electrical services to you
- Schedule and coordinate service appointments
- Process payments and maintain billing records
- Communicate with you about our services
- Send service reminders and maintenance notifications
- Improve our services and customer experience
- Comply with legal and regulatory requirements
- Send promotional materials (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or transfer of business assets
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of physical and electronic records
5. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request information about how we use your data
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records may be retained for warranty purposes and regulatory compliance as required by law.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Greener Cleaner HVAC & Electrical
Email: info@greenercleanerheating.com
Phone: (253) 777-3881
Serving the Puget Sound Area
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