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Privacy Policy

How we collect, use, and protect your personal information

Last updated: 12/23/2025

1. Information We Collect

Personal Information

We do not sell, trade, or rent your personal information to third parties. Your data will not be shared with or transferred to external organizations. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business.

  • Legal Requirements: When required by law or to protect our rights and safety.

  • Business Transfers: In connection with a merger, sale, or transfer of business assets.

  • With Your Consent: When you explicitly authorize us to share your information.

This information may include:

  • Name and contact information (address, phone number, email)
  • Property details and service preferences
  • Payment and billing information
  • Communication preferences

2. How We Use Your Information

We use your personal information to:

  • Provide HVAC services to you
  • Schedule and coordinate service appointments
  • Process payments and maintain billing records
  • Communicate with you about our services
  • Send service reminders and maintenance notifications
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements
  • Send promotional materials (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of business assets
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using encryption
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Secure storage of physical and electronic records

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences and settings
  • Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information.

  • Request corrections to inaccurate information.

  • Request deletion of your personal information.

  • Opt-out of SMS messaging campaigns: To opt out, reply STOP to any message you receive from us or email info@greenercleanerheating.com with your request.

  • Opt-out of marketing communications.

  • Request information about how we use your data.

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records may be retained for warranty purposes and regulatory compliance as required by law.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Greener Cleaner Heating & Cooling HVAC LLC Email: info@greenercleanerheating.com

Phone: (253) 777-3881

Address: Serving the Puget Sound Area

For any questions or concerns regarding this policy, please contact us at info@greenercleanerheating.com or call (253) 777-3881.

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